Service

Table 14: Oven Troubleshooting Chart

Oven Problem

Possible Causes and

Suggested Solutions

 

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and

 

do not force them to avoid chipping the porcelain.

“F” and a number appears in display and

This is a fault code. Press OFF to clear the display and stop beeping.

control beeps

Reset oven if necessary. If fault code remains and beep continues, record

 

fault code, cancel oven and call authorized service technician.

With a new range there is a strong odor

This is normal with a new range and will disappear after a few uses. Oper-

when oven is turned on

ating the self-clean cycle will also “burn-off” the smell more quickly.

Control does not react when the pad is

Be sure that pad is clean. Touch the center of the touchpad. Use the flat

touched

part of your finger.

Fan is running during modes that don’t

On some models, the convection fan will run while the oven is preheating

use convection

for the bake mode. This is normal.

 

Slide-in models also have a cooling fan that runs during every cooking

 

mode.

Warm air or steam escapes from oven

It is normal to see or feel steam or warm air escaping from the oven vent.

vent

Do not block the vent.

Cooling fan runs after oven is turned off

This is normal. When the oven has cooled to a pre-determined tempera-

(Slide-in ranges only).

ture, the cooling fan turns off.

How to Obtain Service or Parts

Product Data Plate

To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product data plate when calling.

The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. It is located on the frame near the drawer. Open the drawer to view it.

Data Plate

Figure 22: Data Plate

Warranty

What this Warranty Covers & Who it Applies to:

The limited warranty provided by BSH Home Appliances in this Statement of Limited Product Warranty applies only to the Bosch freestanding and slide-in range, (“Product”) sold to you, the first using purchaser, provided that the Prod- uct was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes; (2) new at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use; and (3) within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable. Bosch reserves the right to request proof of purchase at the time any warranty

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Bosch Appliances HDI7282U manual How to Obtain Service or Parts, Warranty, Product Data Plate