Breville BDC550XL manual Possible Causes What to do

TROUBLESHOOTING

Problem	POSSIBLE CAUSES	WHAT TO DO
Coffee grinds in	Using the gold tone filter.	The gold tone filter will allow some
coffee		fine coffee grinds to fall into the
		coffee. This is normal. Switch to
		using a paper filter (8-12 cup, flat
		base basket style with ~ 3¼”/8.25cm
		base) if you wish to eliminate all
		grinds.
	Coffee basket has not	After each use, wash the coffee
	been properly cleaned.	basket, taking particular care to
	Residual grinds from	rinse the chute area. Dry thoroughly
	previous use.	(especially the chute area). Ensure
		there are no grinds in the coffee
		basket before lining the coffee
		basket with the gold tone or paper
		filter.
Coffee basket	The coffee basket	This can occur for a number of
overflows	is clogged.	reasons:
		• If using pre-ground coffee,
		ensure it is a drip coffee grind
		and not too fine. Never use
		Espresso grind.
		• Check that the coffee basket is
		lined with only one paper filter.
		• Check that either the gold tone
		filter or the paper filter is used.
		Do not use both together.
		• Check that the gold tone filter
		mesh is clear and unclogged.
Coffee basket	Residual grinds in the	With the coffee basket lid open,
drips	drip stop outlet.	push up the drip stop outlet (the
		hemisphere on the underside of
		the coffee basket). A valve will rise
		inside the coffee basket. Ensure
		there are no grinds underneath this
		valve. Thoroughly dry the coffee
		basket (especially the chute area)
		before lining the coffee basket with
		the gold tone or paper filter.
Carafe overflows	Carafe was not	Always ensure the carafe is
	completely empty before	completely empty before brewing.
	brewing.

TROUBLESHOOTING

Problem	POSSIBLE CAUSES	WHAT TO DO
No coffee	The coffee basket	Never open the swing-out door
comes out	is clogged.	and remove the coffee basket while
		brewing. Hot water and coffee can
		cause injury. Turn the POWER
		button off and remove the plug from
		the power outlet. Wait 10 minutes
		before opening the swing-out door
		and removing the coffee basket.
		Follow the solutions for ‘Coffee
		basket overflows’.
Coffee is watery	Insufficient beans in the	Fill the hopper with fresh beans.
	bean hopper.	We recommend always keeping
		the hopper full (0.5lb maximum) to
		ensure there are sufficient beans.
	Bean hopper and/or burr	Refer to ‘Cleaning the Grinding
	grinder is blocked.	Burrs and Coffee Grinds Chute’,
		page 25.
Beans are in the	Dark, oily beans can stick	Stir the beans to loosen. Don’t store
hopper but not	to the sides of the hopper.	beans in the hopper.
feeding into the
	The hopper is	Remove some of the beans.
grinding burrs
	over-packed and the	Stir the remaining beans to loosen.
	grinder is jamming.
Coffee not	Strength setting	Check the selected strength setting
strong enough /	is incorrect.	displayed on the LCD screen. To
too strong		change the strength setting, refer
		to ‘Select the Brew Strength or
		‘PRE-GROUND’ Coffee Setting’,
		page 15 and 18.
Coffee not hot		A pre-heated coffee basket, carafe
enough		or cup will help maintain the
		coffee’s optimal temperature and
		keep coffee hotter for longer. Fill
		with hot water for about 30 seconds
		then discard the water.
I cannot select the	The ‘FLAVOR’ setting
‘FLAVOR’ setting	is only selectable in
	SINGLE CUP mode.

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