Scanning Difficulties
file:///C|/Documents%20and%20Settings/mcampbell.AM/My%20Documents/ADS2000solutions/chapter7_5.html[3/11/2013 10:23:51 AM]
•See Change Scan to PC Settings to scan
using the Scan to PC key (Windows®) and
follow the steps.
• See Change Scan Settings to scan using the
Scan to PC key (Macintosh) and follow the
steps.
• See Change Scan Settings to scan using the
Scan to USB key and follow the steps.
The scan speed is too
slow.
The resolution is not suitable for your
document.
Decrease the scanner resolution by doing one of
the following:
•See Custom Scan Settings to scan using
ControlCenter4 Home Mode (Windows®) and
follow the steps.
•See Change Scan Settings to scan using
ControlCenter4 Advanced Mode (Windows®)
and follow the steps.
• See Change Scan Settings to scan using
ControlCenter2 (Macintosh) and follow the steps.
•See Change Scan to PC Settings to scan using
the Scan to PC key (Windows®) and follow the
steps.
• See Change Scan Settings to scan using the
Scan to PC key (Macintosh) and follow the
steps.
• See Change Scan Settings to scan using the
Scan to USB key and follow the steps.
The document was not
fed. •Paper dust has accumulated on the
surface of the Pick-up Roller or
Separation Pad.
•Too many documents are loaded in
the document feeder at a time.
•There are foreign objects in the
document feeder.
•Your document is too thin or too
thick.
•Remote Setup is in process.
•Paper ejection has paused.
•Clean the Separation Pad and Pick-up Roller.
See Clean the Scanner.
•Make sure your document is acceptable for the
machine. See Acceptable Document.
•Remove any foreign objects or ripped paper from
the document feeder.
•Make sure your document is acceptable for the
machine. See Acceptable Document.
•Cancel Remote Setup. See Remote Setup in
LED Indications.
•Finish ejecting the paper. See Ejecting Paper in
LED Indications.
A multifeed occurs. •Paper dust has accumulated on the
surface of the Pick-up Roller or
Separation Pad.
•Too many documents are loaded in
the document feeder at a time.
•Clean the Separation Pad and Pick-up Roller.
See Clean the Scanner.
•Load no more than 50 pages at a time. See
Acceptable Document.