Troubleshooting

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If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com].

If the problem persists, contact your dealer or the nearest authorized service center.

Frequent troubleshooting topics

Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to this before contacting us.

	■ Upper thread tightened up			page 81

	■ Tangled thread on wrong side of fabric			page 82

	■ Incorrect thread tension (Upper/lower side of fabric)			page 85

	■ Fabric is caught in the machine and cannot be removed			page 86	4

	Upper thread tightened up	■ Remedy/check details
	Upper thread tightened up	Correctly install the lower thread.
■ Symptom		aRemove the bobbin from the bobbin case.
	• The upper thread appears as a single	aRemove the bobbin from the bobbin case.
	continuous line.		Place the bobbin in the bobbin case so that
	• The lower thread is visible from the upper	bthe thread unwinds in the correct direction.
	side of the fabric. (Refer to the illustration		• Hold the bobbin with your right hand with
	below.)		• Hold the bobbin with your right hand with
	below.)		the thread unwinding to the left, and hold
	• The upper thread has tightened up, and		the thread unwinding to the left, and hold
	• The upper thread has tightened up, and		the end of the thread with your left hand.
	comes out when pulled.		the end of the thread with your left hand.
	comes out when pulled.		Then, with your right hand, place the bobbin
	• The upper thread has tightened up, and		Then, with your right hand, place the bobbin
	• The upper thread has tightened up, and		in the bobbin case.
	wrinkles appear in the fabric.		in the bobbin case.
	wrinkles appear in the fabric.
	• The upper thread tension is tight, and the
	results do not change even after the thread
	tension is adjusted.

	If the bobbin is inserted with the thread
	unwinding in the wrong direction, sewing will be
a Lower side of fabric	done with an incorrect thread tension.
a Lower side of fabric

bLower thread visible from upper side of fabric

cUpper thread

dUpper side of fabric

eLower thread

■Cause

Incorrect lower threading

If the lower thread is incorrectly threaded, instead of the appropriate tension being applied to the lower thread, it is pulled through the fabric when the upper thread is pulled up. For this reason, the thread is visible from the upper side of the fabric.

Brother CP-6500 specifications

The Brother CP-6500 is a versatile and feature-rich sewing and quilting machine that has gained popularity among both amateurs and seasoned enthusiasts. With an array of advanced technologies and user-friendly features, it effectively combines creativity and convenience, making it an ideal choice for various sewing projects.

At the heart of the CP-6500 is its powerful motor that delivers strong and consistent stitch quality across a wide range of fabrics. This machine is capable of sewing both lightweight materials such as silk and heavier fabrics like denim, catering to a diverse collection of sewing needs. The built-in sewing speed control allows users to adjust the speed of the machine, making it easier to tackle intricate or delicate tasks with precision.

One of the standout features of the Brother CP-6500 is its extensive selection of built-in stitches. The machine boasts over 100 stitch options, including utility stitches, decorative stitches, and quilting stitches. This wide variety allows for creative expression and enhances the ability to customize projects to suit individual preferences. The included stitch guide makes it simple to choose the right stitch for each task, ensuring consistent results every time.

Another notable technology integrated into the CP-6500 is the automatic needle threader, which saves time and reduces frustration. This feature seamlessly threads the needle with just the push of a lever, eliminating the hassle of manual threading. Additionally, the top-loading bobbin system is designed for easy access and quick bobbin changes, further streamlining the sewing process.

The CP-6500 is equipped with an LCD screen that provides clear visibility of stitch selection, making it user-friendly even for those new to sewing. The machine also includes adjustable stitch length and width, allowing for further customization to achieve the desired look and feel of the finished product.

With a lightweight design, the Brother CP-6500 is easy to transport, making it suitable for taking to sewing classes or quilting groups. The included hard case provides added protection during travel, ensuring the machine remains in pristine condition.

In summary, the Brother CP-6500 stands out as a capable and efficient sewing machine that combines technology with user-friendly features. Its extensive selection of stitches, automatic needle threader, and adjustable settings make it an excellent choice for anyone looking to enhance their sewing experience, whether for casual projects or serious quilting endeavors.

Brother Brother CP-6500 operation manual Troubleshooting, Frequent troubleshooting topics

Models: Brother CP-6500