Error Message

Cause

Action

Cannot Print

One or more of the ink cartridges

Replace the ink cartridges. (See Replacing

Replace Ink

have reached the end of their life.

the ink cartridges on page 82.)

 

The machine will stop all print

 

 

operations.

 

 

 

 

Cover is Open

The scanner cover is not closed

Lift the scanner cover and then close it

 

completely.

again.

 

The ink cartridge cover is not

Firmly close the ink cartridge cover until it

 

completely closed.

clicks.

 

 

 

Data Remaining

Print data is left in the machine's

Press Stop/Exit. The machine will cancel

 

memory.

the job and clear it from the memory. Try to

 

 

print again.

 

 

 

High Temperature

The print head is too warm.

Allow the machine to cool down.

Hub is Unusable.

A Hub or USB Flash memory

A Hub or USB Flash memory drive with

 

drive with Hub has been

Hub are not supported. Unplug the device

 

connected to the USB direct

from the USB direct interface.

 

interface.

 

 

 

 

Image Too Long.

The proportions of your photo

Choose a regularly proportioned image.

 

are irregular so effects could not

 

 

be added.

 

 

 

 

Image Too Small.

The size of your photo is too

Choose a larger image.

 

small to trim.

 

Ink low

One or more of the ink cartridges

Order a new ink cartridge.

 

are near the end of their life.

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either

Put the card firmly into the slot again to

 

corrupted, incorrectly formatted,

make sure it is in the correct position. If the

 

or there is a problem with the

error remains, check the media drive (slot)

 

memory card.

of the machine by putting in another

 

 

memory card that you know is working.

 

 

 

Media is Full.

The memory card or USB Flash

Your machine can only save to your

 

memory drive you are using

memory card or USB Flash memory drive

 

already contains 999 files.

if it contains less than 999 files. Try

 

 

deleting unused files to free some space

 

 

and try again.

 

 

 

No Cartridge

An ink cartridge is not installed

Take out the ink cartridge and put it in

 

correctly.

again seating it properly. (See Replacing

 

 

the ink cartridges on page 82.)

 

 

 

No File

The memory card or USB Flash

Put the correct memory card or USB Flash

 

memory drive in the media drive

memory drive into the slot again.

 

does not contain a .JPG file.

 

 

 

 

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