| Troubleshooting and Routine Maintenance |
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Error Message | Cause | Action |
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No Paper Fed | The machine is out of paper or | Do one of the following: |
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| paper is not properly loaded in | Refill the paper in the paper tray, and |
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| the paper tray. |
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| then press Mono Start or |
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| Colour Start. |
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| Remove the paper and load it again |
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| and then press Mono Start or |
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| Colour Start. |
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| The Jam Clear Cover is not | Check that the Jam Clear Cover is closed. |
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| closed properly. |
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| The paper is jammed in the |
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| machine. |
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Out of Memory | The machine's memory is full. | Copy operation in progress |
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| Press Stop/Exit and wait until the other |
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| operations in progress finish and then try |
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| again. |
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| The memory card or USB Flash | Delete unused files from your memory card |
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| memory drive you are using does | or USB Flash memory drive to make some |
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| not have enough free space to | free space and then try again. |
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| scan the documents. |
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Paper Jam | Paper is jammed in the machine. | Remove the jammed paper by following |
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| the steps in Printer jam or paper jam |
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| B | |
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| Make sure the paper length guide is | |
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| adjusted to the correct paper size. |
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Unable to Clean XX | The machine has a mechanical | Open the scanner cover and remove any |
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Unable to Init. XX | problem. | foreign objects and paper scraps inside the |
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machine. If the error message continues, |
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Unable to Print XX | disconnect the machine from the power for |
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A foreign object such as a clip or |
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Unable to Scan XX | several minutes, then reconnect it. |
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ripped paper is in the machine. |
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Unusable Device | A broken device has been | Unplug the device from the USB direct |
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Disconnect device from | connected to the USB direct | interface, then press On/Off to turn the |
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interface. | machine off and then on again. |
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front connector & turn |
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machine off & then on |
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Unusable Device | A USB device or USB Flash | Unplug the device from the USB direct |
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Please Disconnect USB | memory drive that is not | interface. |
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supported has been connected |
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Device. | to the USB direct interface. |
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| (For more information, visit us at |
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Wrong Paper Size | Paper is not the correct size. | Check that the machine's Paper Size |
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| setting matches the size of paper in the |
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| tray. (See Paper Size on page 21.) |
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