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Brother DCP-8070D Troubleshooting, If you are having difficulty with your machine, C Troubleshootingmaintenance and routine, Copy difficulties, Menu access difficulties

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C Troubleshootingmaintenance and routine

Troubleshooting

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

If you are having difficulty with your machine

Check the chart below and follow the troubleshooting tips.

Menu access difficulties

Difficulties	Suggestions
Key operations do not work.	Check the control panel is fitted correctly on the machine. Reinstall the control
	panel.

Copy difficulties

Difficulties	Suggestions
Vertical black line appears in	Black vertical lines on copies are typically caused by dirt or correction fluid on the
copies.	glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner	C
	on page 78 and Cleaning the corona wire on page 81.)	C
The machine does not scan all the	Make sure that the ADF output tray does not contain more than 20 sheets.
pages of your document.

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Contents

Page If you need to call Customer Service http://www.brother.com/registration Compilation and Publication Notice Table of Contents Section I General General information Loading paper and documents General Setup Section II Copy Making copies Section III Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage Section V Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary Index General General information Loading paper and documents General Setup 1 General information Using the documentation Accessing the Software User’s Guide Viewing documentation Documentation How to find scanning instructions Software User's Guide: ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides: Viewing documentation (Macintosh) Accessing Brother Support (Windows®) Control panel overview Page Data LED indications 2 Loading paper and documents Loading paper and print media Loading paper in the standard paper tray IMPORTANT Loading paper in the multi-purposetray (MP tray) Printing on thick paper, bond paper, envelopes, labels and transparencies Page Unprintable area Acceptable paper and other print media Recommended paper and print media Type and size of paper Paper capacity of the paper trays Recommended paper specifications Handling and using special paper Envelopes Types of envelopes to avoid Labels Types of labels to avoid Loading documents Using the scanner glass 3 General Setup Paper settings Paper Type Paper Size Tray Use in copy mode Tray Use in print mode Volume settings Beeper volume Ecology features Toner Save Sleep Time Automatic daylight savings time LCD Contrast User Settings List Page Copy Making copies 4 Making copies How to copy Making multiple copies Entering copy mode Stop copying Copy options (temporary settings) Enlarging or reducing the image copied Using the Options key Improving copy quality Sorting copies using the ADF Adjusting Brightness and Contrast Making N in 1 copies (page layout) Tray selection Duplex (2-sided)copying Out of memory message Page Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage Printing data from a USB Flash 5 memory drive or a digital camera supporting mass storage Creating a PRN or PostScript® 3™ file for direct printing Supported file formats Direct Understanding the error messages Software Software features 6 Software features How to read the HTML User’s Guide Windows® Macintosh Page Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features A Safety and legal Choosing a location To use the machine safely Page Page Page Important safety instructions Page Libtiff Copyright and License Trademarks B Options Memory board Installing extra memory Page Troubleshooting If you are having difficulty with your machine Printing difficulties Scanning difficulties Software difficulties Paper handling difficulties Print quality difficulties Improving the print quality A B C a b c d A C D b c d e Page Page A B C D a b c d e A B C D c d e a b A B CD a b c d e 0 1 2 3 Error and maintenance messages Page Page Page Document jams Paper jams Paper is jammed in Paper Tray Paper is jammed inside the machine HOT SURFACE Paper is jammed inside the drum unit and toner cartridge assembly Paper is jammed at the back of the machine Page Routine maintenance Cleaning the outside of the machine Cleaning the scanner Cleaning the laser scanner window Page Cleaning the corona wire Cleaning the drum unit Page Replacing the consumable items Replacing a toner cartridge Page Page Replacing the drum unit g Press Clear/Back Replacing periodic maintenance parts Machine Information Checking the Serial Number Checking the Page Counters Checking the remaining life of parts Packing and shipping the machine Page D Menu and features On-screen Menu keys programming Menu table How to access the menu mode Menu table Page Page Page Page Page Entering text E Specifications General Noise level Sound power Sound pressure Temperature Humidity Print media Copy Scan Print Interfaces Direct Print feature Computer requirements Consumable items F Glossary G Index