| Troubleshooting and routine maintenance |
| Scanning difficulties |
|
|
|
Difficulties | Suggestions |
TWAIN errors appear while | Make sure that the Brother TWAIN driver is chosen as the primary source. In |
scanning. | PaperPort™ 11SE, click File, Scan or Get Photo and choose the |
| Brother TWAIN driver. |
OCR does not work. | Try increasing the scanning resolution. |
|
|
The machine does not scan all the | Make sure that the ADF output tray does not contain more than 20 sheets. |
pages of your document. |
|
|
|
| Software difficulties |
|
|
|
Difficulties | Suggestions |
Cannot install software or print. | Run the Repair |
| and reinstall the software. |
|
|
Cannot perform ‘2 in 1’ or ‘4 in 1’ | Check that the paper size setting in the application and in the printer driver are the |
printing. | same. |
|
|
The machine does not print from | Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide |
Adobe® Illustrator®. | on the |
C
57