Troubleshooting and routine maintenance
Examples of poor print | Recommendation | |||
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| Make ten copies of a blank, white sheet of paper. (See Making |
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| multiple copies on page 26.) If the problem is not solved, the drum |
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| unit may have glue from a label stuck on the OPC drum surface. |
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| Clean the drum unit. (See Cleaning the drum unit on page 82.) |
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| The drum unit may be damaged. Put in a new drum. (See Replacing |
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| the drum unit on page 88.) |
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White Spots on black text |
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and graphics at 94 mm |
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intervals |
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Black Spots at 94 mm
intervals
Check the machine’s environment. Conditions such as humidity, high
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| temperatures, and so on, may cause this print fault. (See Choosing a | C | |
ABCDEFGH | ||||||
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abcdefghijk | If the whole page is too light, Toner Save mode may be on. Turn off |
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A B C D |
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Toner Save mode in the machine menu settings or Toner Save |
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a b c d e | mode in the printer Properties of the driver. (See Toner Save |
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0 1 2 3 4 | on page 22 or Advanced tab in the Software User’s Guide on the CD- |
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ROM.) |
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Faint | Clean the scanner window and the corona wire of the drum unit. (See |
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| Cleaning the laser scanner window on page 79 and Cleaning the |
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| corona wire on page 81.) |
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The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 85.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 88.)
Make sure that you use paper that meets our specifications. Rough- surfaced paper may cause the problem. (See Acceptable paper and
ABCDEFGH | ||
abcdefghijk | Clean the corona wire and the drum unit. (See Cleaning the corona | |
A B C D | ||
wire on page 81 and Cleaning the drum unit on page 82.) | ||
a b c d e | The drum unit may be damaged. Put in a new drum unit. (See | |
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Toner specks | The fuser unit may be contaminated. Call your Brother dealer for | |
service. | ||
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