Press Start.
Remove the paper from the MP tray.

Paper jams

To clear paper jams, please follow the steps in this section.

IMPORTANT

•Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine.

•To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.

Note

•If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.

•The LCD names for the paper trays are as follows:

•Standard paper tray: Tray 1

•Multi-purpose tray: MP Tray

Troubleshooting and routine maintenance

Paper is jammed in the MP tray

If the LCD shows Jam MP Tray, follow these steps:

a

b Remove any jammed paper from in and around the MP tray.

c

d Fan the paper stack, and then put it back in the MP tray.

C

e When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray.

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