Error Message

Cause

Action

Ink Box Full

The ink absorber box or flushing box is

The ink absorber box or flushing box

 

full. These components are periodic

will need to be replaced. Contact

 

maintenance items that may require

Brother Customer Service or a Brother

 

replacement after a period of time to

Authorized Service Center to have

 

ensure optimum performance from

your machine serviced. (See Brother

 

your Brother machine. Because these

numbers uu page i.)

 

components are periodic maintenance

Other reasons for cleaning are:

 

items, the replacement is not covered

1 The machine automatically cleans

 

under the warranty. The need to

 

replace these items and the time

itself after clearing a printer jam.

 

period before replacement is

2 The machine automatically cleans

 

dependent on the number of purges

 

itself after sitting idle for more than

 

and flushes required to clean the ink

 

45 days (infrequent use).

 

system. These boxes acquire

 

3 The machine automatically cleans

 

amounts of ink during the different

 

purging and flushing operations. The

itself after the ink cartridges have

 

number of times a machine purges

been replaced 12 times.

 

and flushes for cleaning varies

 

 

depending on different situations. For

 

 

example, frequently powering the

 

 

machine on and off will cause

 

 

numerous cleaning cycles since the

 

 

machine automatically cleans upon

 

 

power up. The use of non-Brother ink

 

 

may cause frequent cleanings

 

 

because non-Brother ink could cause

 

 

poor print quality which is resolved by

 

 

cleaning. The more cleaning the

 

 

machine requires the faster these

 

 

boxes will fill up.

 

 

Note

 

 

 

 

 

 

Repairs resulting from the use of

 

 

non-Brother supplies may not be

 

 

covered under the stated product

 

 

warranty.

 

 

 

 

 

 

 

InkBox NearFull

The ink absorber box or flushing box is

The ink absorber box or flushing box

 

nearly full.

will need to be replaced soon. Call

 

 

 

Brother Customer Service or a Brother

 

 

 

Authorized Service Center to have

 

 

 

your machine serviced. (See Brother

 

 

 

numbers uu page i.)

 

 

 

Ink Low XXXXXXX

One or more of the ink cartridges are

Order a new ink cartridge. You can

 

near the end of their life.

continue printing until the LCD shows

 

 

 

Cannot Print. (See Ordering

 

 

 

accessories and supplies uu page ii

 

 

 

and Replacing the ink cartridges

 

 

 

uu page 26.)

 

 

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

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