DIFFICULTY | SUGGESTIONS | |
| Software Difficulties | |
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You see the “New Hardware | Click on “Do not install a driver. (Windows will not prompt | |
Found” message on your PC | you again)” and click “OK”. | |
screen (although you have |
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already installed the drivers |
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in Windows 95). |
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You see the “Update Device | Follow the instructions from the installer, then click “Next”. | |
Driver Wizard” or “Add New | Click “Finish” when it appears on the screen. | |
Hardware Wizard” message |
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on your PC screen |
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(although you have already |
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installed the drivers in |
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Windows 95 or 98). |
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“Unable to write to LPT1” or | 1.Make sure the DCP is on (plugged into the AC outlet) and | |
“LPT1 already in use” Error | that it is connected directly to the computer using the | |
Message appears. | bundled | |
| must not go through another peripheral device (such as a Zip | |
“DCP is Busy” or “DCP | ||
Drive, External | ||
Connect Failure” Error | ||
2.Make sure the DCP is not displaying an error message on | ||
Message appears. | ||
the LCD Display. | ||
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| 3.Make sure no other device drivers, which also communicate | |
| through the parallel port, are running automatically when | |
| you boot up the computer (such as, drivers for Zip Drives, | |
| External | |
| (Load=, Run=command lines in the win.ini file or the Statup | |
| Group) | |
| 4.Check with you computer manufacturer to confirm that the | |
| computer’s parallel port settings in the BIOS are set to support | |
| a | |
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“DCP Connect Failure” | If the DCP is not connected to your PC and you have loaded | |
| the Brother software, the PC will show “DCP Connect | |
| Failure” each time you restart Windows®. You can ignore this | |
| message or you can turn it off by deselecting the AutoLoad | |
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14 - 7 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E