Symptom

Probable Cause

Remedy

Reference

 

 

 

 

 

 

 

The upper thread was incorrectly

 

 

 

 

threaded (for example, the spool is

 

 

 

 

incorrectly installed or the thread has

Correct the upper threading.

page 20

 

 

come out of the needle bar thread

 

 

 

 

guide).

 

 

 

 

 

 

 

 

 

There are knots or tangles in the

Remove any knots or tangles.

 

 

thread.

 

 

 

 

 

 

 

 

 

 

 

The selected needle is not

Select a needle that is appropriate for

page 30

 

 

appropriate for the thread being used.

the type of stitch being used.

 

 

 

The upper thread tension is too tight.

Loosen the upper thread tension.

page 49

 

 

 

 

 

 

 

The thread is tangled, for example, in

Remove the tangled thread. If the

page 95

 

The upper thread

the bobbin case.

thread is tangled in the bobbin case,

 

clean the race.

 

 

breaks.

 

 

 

 

 

 

 

 

The needle is bent or blunt.

Replace the needle with a new one.

page 31

 

 

 

 

 

 

 

The needle is incorrectly installed.

Correctly install the needle.

page 31

 

 

 

 

 

 

 

The area around the hole in the

Replace the needle plate.

 

 

 

Contact your dealer or the nearest

 

 

needle plate is scratched.

 

 

authorized service center.

 

 

 

 

 

 

 

 

 

 

 

 

The area around the hole in the

Replace the presser foot.

 

4

 

Contact your dealer or the nearest

 

presser foot is scratched.

 

authorized service center.

 

 

 

 

 

 

 

 

Replace the bobbin case.

 

 

 

The bobbin case is scratched.

Contact your dealer or the nearest

 

 

 

authorized service center.

 

 

 

 

 

 

 

 

 

Bobbins from older models, which

 

 

The upper thread

A bobbin designed specifically for

have a different thickness, will not

 

 

work properly. Only use a bobbin

page 15

 

breaks.

this machine is not used.

 

designed specifically for this

 

 

 

 

 

 

 

 

machine.

 

 

 

 

 

 

 

 

The bobbin thread is incorrectly

Correct the bobbin threading.

page 18

 

 

installed.

 

 

 

 

 

 

 

 

 

 

 

The bobbin thread is incorrectly

Correctly wind the bobbin.

page 15

 

 

wound.

 

 

 

 

 

 

 

 

 

 

 

There are scratches on the bobbin or

Replace the bobbin.

 

The lower thread

it doesn’t rotate properly.

 

 

 

 

is tangled or

 

 

 

 

 

Remove the tangled thread and clean

 

 

breaks.

The thread is tangled.

page 95

 

 

 

the race.

 

 

 

 

Bobbins from older models, which

 

 

 

A bobbin designed specifically for

have a different thickness, will not

 

 

 

work properly. Only use a bobbin

page 15

 

 

this machine is not used.

 

 

designed specifically for this

 

 

 

 

 

 

 

 

machine.

 

 

 

 

 

 

 

107