CHAPTER 6 TROUBLESHOOTING

Printing

 

 

 

 

 

Question

Recommendation

 

The printer prints unexpectedly

∙ Turn on and off the printer or reset the printer.

 

or it prints garbage.

∙ Make sure your application software is correctly set

 

 

up to use this printer by checking the printer settings

 

 

in your application software.

 

 

∙ Check the printer emulation settings. If you can use

 

 

the supplied RPC program, use it to change the

 

 

settings as required. Also, you can print the current

 

 

setting list from the RPC program or Printer Control

 

 

Panel.

 

 

∙ Make sure that the correct interface type and settings

 

 

are set up to match your computer. Be sure to use the

 

 

RS-422A serial interface for Macintosh computers

 

 

and the RS-232C serial interface for PCs. Refer to

 

 

“SERIAL INTER FACE BOARD RS100M” in

 

 

Chapter 4.

 

The printer cannot print full

The printer received a very complex print job and could

 

pages of a document. A “Print

not process part of the page. This may be solved by the

 

Overrun” error message occurs.

following ways.

 

 

∙ If you are using Windows 95/Windows 3.1 with the

 

 

supplied printer driver, change the following settings

 

 

on the driver and try again.

 

 

Graphics Mode

 

 

TrueType™ Mode

 

 

Use Printer TrueType™ Fonts

 

 

∙ See the page protection mode to “ AUTO” for your

 

 

document size.

 

 

∙ Reduce the print resolution or reduce the complexity

 

 

of your document and try again.

 

The printer prints the first

This is a problem usually relating to serial interface

 

couple of pages correctly, then

settings. Your computer is not recognizing the printer’s

 

some pages have text missing.

input buffer full signal. Causes could be incorrect serial

 

 

cable (incorrectly wired or too long) or incorrect setting

 

 

of your computer serial interface.

 

The printer cannot print full

Some applications download several types and sizes of

 

pages of a document. A

fonts. This can use up your printer memory very quickly.

 

“Memory Full” error message

Set the Page Protection to AUTO for your document

 

occurs.

size, reduce the number of font sizes within your

 

 

application, reduce resolution, or purchase additional

 

 

SIMM memory for the printer.

 

My headers or footers appear

Most laser printers have a restricted area that cannot be

 

when I view my document on

printed on. Usually the first two lines and last two lines

 

screen but do not show up when

of text cannot print (leaving 62 printable lines). Adjust

 

I print them.

the top and bottom margins in your document to allow

 

 

for this.

 

CHAPTER 6 –11

Page 69
Image 69
Brother HL-760 Series manual Printing, Serial Inter Face Board RS100M