USER’S GUIDE

Q & A

This section contains questions and answers for using your printer. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem.

Setting Up the Printer Hardware

Question

Recommendation

The printer does not work. All

The printer may be in sleep mode. Press the panel

lamps are off.

switch to wake up the printer. Check to see if the

 

printer is plugged into a live power source and the

 

power switch is on.

The printer does not print.

Check the following:

 

∙ The printer is turned on.

 

∙ All of the protective parts have been removed.

 

∙ The toner cartridge and drum unit are installed

 

properly.

 

∙ The interface cable is securely connected between

 

the printer and computer.

 

∙ Check to see if the Alarm lamp is blinking. If the

 

lamp is blinking, refer to the Operator Call section

 

of this manual.

 

∙ Check to see if the Ready lamp is blinking. If the

 

lamp is blinking, the printer might be cooling down

 

to lower the printers internal temperature. Open the

 

top cover until the temperature reduces.

Setting Up the Printer for Windows

Question

Recommendation

I cannot print from my

∙ Make sure the supplied Windows printer driver is

application software.

installed and selected with your application

 

software.

 

∙ If you use the serial interface, make sure that the

 

serial slide switch of the serial interface is in the

 

correct position and the interface settings are

 

correctly set up with the DIP switches.

Sometimes I get a Print Overrun

∙ Change the following settings on the driver and try

error when printing certain

again.

documents from Windows.

Page Protection

 

Graphics Mode

 

TrueType™ Mode

 

Use Printer TrueType™ Fonts

 

∙ Reduce the print resolution or reduce the

 

complexity of your document and try again.

 

∙ Expand the printer memory by installing SIMM

 

and turn page protection for A4, Letter or Legal

 

paper ON through the supplied Windows driver or

 

RPC.

CHAPTER 6 –8

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Brother HL-760 Series manual Setting Up the Printer Hardware, Setting Up the Printer for Windows, Question Recommendation