CHAPTER 6 TROUBLESHOOTING

 

 

 

Question

Recommendation

 

Sometimes I get the Memory Full

Change the following settings on the driver and

 

message.

 

try again.

 

 

Page Protection

 

How can I correct this?

 

 

 

Graphics Mode

 

 

 

 

 

 

TrueType™ Mode

 

 

Use Printer TrueType™ Fonts

 

 

Add more memory by installing an industry

 

 

standard SIMM.

 

 

Reduce the print resolution or reduce the

 

 

 

complexity of your document and try again.

 

Setting Up the Printer for DOS

Question

I cannot print from my application software.

The printer prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page.

The printer does not print when I press the Print Screen Key. (Data lamp On)

The printer prints the first part of my document but does not print the last page.

(Data lamp On)

How can I change the User settings or default settings of the printer?

Recommendation

Check if the DOS application software interface settings match that of your printer: for example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1.

Check to see if the printer has any printer alarms active.

If the serial interface is used, make sure that the RS-232C serial interface is selected with the slide switch. Make sure that the interface settings are correctly set up with the proper DIP switches. Make sure the serial parameters of baud rates, parity and stop bits match between your application software and the printer.

This is an indication that your application printer emulation setting and the printer’s emulation do not match. Check in your application software to see which printer you have selected and to make sure that the printer is set up correctly. Remember this printer emulates three widely used printer selections : HP LaserJet 5P, Epson FX-850, and IBM Proprinter XL. Try setting the printer into HP emualtion and then select the HP LaserJet 5P/5L printer in your application software.

Press the panel switch. The data has been sent to the printer but the printer did not receive the Page Eject command: print screens do not send this command.

This was a common problem with database software and spreadsheet software when not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Press the panel switch to eject the page. Then check with your software supplier on how to add a Page Eject (or Form Feed) command to the end of your print job.

Use the remote printer console (RPC) program.

CHAPTER 6 –9

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Brother HL-760 Series manual Setting Up the Printer for DOS, Question