Troubleshooting

Network difficulties

Difficulties

Suggestions

 

Cannot print over a wired

If you are having Network problems uu Network User’s Guide.

 

Network.

Make sure your machine is powered on and is on-line and in Ready mode. Print the

 

 

 

 

Network Configuration report to verify that your Network settings are correct. You can

 

 

Print the Network Configuration report in the following menu selection:

 

 

Machine Info., Print NetSetting and then press Go or OK.

 

 

Reconnect the LAN cable to the hub to verify that the cable and network connections

 

 

are good. If possible, try connecting the machine to a different port on your hub using

 

 

a different cable. You can check the current wired network status from the Network

 

 

control panel menu.

 

 

(See Network Menu uu page 84.)

 

 

 

 

 

 

The Brother software cannot

(Windows

®

)

6

be installed.

 

If the Security Software warning appears on the PC screen during the installation,

 

 

change the Security Software settings to permit the Brother product setup program

 

 

or other program to run.

 

 

(Macintosh)

 

 

If you are using a firewall function of anti-spyware or antivirus security software,

 

 

temporarily disable it and then install the Brother software.

 

 

 

 

Cannot connect to wireless

Investigate the problem using the WLAN report. You can Print the WLAN report from

 

network.

the following menu selection:

 

 

Machine Info., Print WLANReport and then press Go or OK.

 

 

For more details uu Quick Setup Guide

 

 

 

 

 

 

For other problems concerning using your machine on a Network uu Network User’s Guide

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