Troubleshooting

Jam A Tray 2 / Tray 3 / Tray 4 (paper jam in the paper tray)

If the LCD shows Jam A Tray 2, Jam A Tray 3 or Jam A Tray 4 follow these steps:

a Slowly pull the paper tray, indicated in the LCD message, until it stops. Then slightly lift the front of the tray and pull the tray out of the machine.

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b Use both hands to slowly pull out the jammed paper.

Note

Pulling the jammed paper downward allows you to remove the paper more easily.

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