Troubleshooting

Other difficulties

Difficulties

Suggestions

 

 

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

 

may have triggered the machine’s internal safety mechanisms. Turn the machine off

 

 

and unplug the power cord. Then plug in the power cord.

 

 

If you still cannot turn on the machine, plug the power cord directly into a different

 

 

known working wall outlet (do not plug it into a surge suppressor or backup battery

 

 

type of device). If this works, then the wall outlet, battery backup device, or surge

 

 

suppressor device is the cause of the problem.

 

 

 

 

 

The machine cannot print EPS

(Windows®)

 

 

data that includes binary with

You need the following settings to print EPS data:

 

the BR-Script3 printer driver.

a For Windows® 7 and Windows Server® 2008 R2:

 

 

6

 

Click the

button and Devices and Printers.

 

For Windows Vista® and Windows Server® 2008:

 

 

Click the

button, Control Panel, Hardware and Sound, and then

 

 

Printers.

 

 

 

For Windows® XP and Windows Server® 2003:

 

 

Click the Start button, and select Printers and Faxes.

 

 

b Right-click the Brother HL-S7000DN BR-Script3 icon and select Properties 1.

 

 

Click Brother HL-S7000DN BR-Script3 if necessary.

 

 

c From the Device Settings tab, choose TBCP (Tagged binary communication

 

 

protocol) in Output Protocol.

 

 

(Macintosh)

 

 

 

If your machine is connected to a computer with a USB interface, you cannot print

 

 

EPS data that includes binary. You can print the EPS data if the machine is

 

 

connected to a network. For installing the BR-Script3 printer driver through the

 

 

network, visit the Brother Solutions Center at http://solutions.brother.com/.

 

 

 

 

The ink cartridge runs out

Make sure you are using Genuine Brother Ink.

 

soon after replacing it, and a

 

 

 

message is displayed

 

 

 

prompting you to replace the

 

 

 

ink cartridge.

 

 

 

 

 

 

Cannot open the machine’s

The machine’s top cover may be locked if you disconnect the power cord during

 

top cover.

printing. To unlock the cover, connect the power cord to the power outlet, and wait

 

 

for the machine to enter standby mode.

 

 

 

 

 

1Printer properties for Windows® 7 and Windows Server® 2008 R2 users

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