Troubleshooting

Jam MP Tray (paper jam in the MP tray)

If the LCD shows Jam MP Tray, follow these steps: a Remove the paper from the MP tray.

b Remove any jammed paper from in and around the MP tray. c Fan the paper stack, and then put it back in the MP tray.

d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height

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guides on both sides of the tray.

 

e Press Go to resume printing.

Jam A Tray 1 (paper jam in the paper tray)

If the LCD shows Jam A Tray 1, follow these steps: a Remove any printed pages from the output paper tray.

b Pull the top cover release lever (1) as shown and open the top cover.

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