Brother MFC-3360C a, b c, d

90

Transferring your faxes or Fax

Journal report B

If the LCD shows:

Change Unable XX, Clean Unable XX,

Init Unable XX, Print Unable XX or

Scan Unable XX

We recommend transferring your faxes to

another fax machine. (See Transferring faxes

to another fax machineon pa ge 90.)

You can also transfer the Fax Journal report

to see if there are any faxes you need to

transfer. (See Transferring Fax Journal report

to another fax machineon pa ge 91.)

Note

If there is an error message on the machine's

LCD, after the faxes have been transferred,

disconnect the machine from the power source

for several minutes, and then reconnect it.

Transferring faxes to another fax

machine B

If you have not set up your Station ID (See

Quick Setup Guide), you cannot enter fax

transfer mode.

aPress Stop/Exit to interrupt the error

temporarily.

bPress Menu, 9, 0, 1.

cDo one of the following:

If the LCD shows No Data, there

are no faxes left in the machine's

memory.

Press Stop/Exit.

If the LCD shows Enter Fax No.,

enter the fax number to which faxes

will be forwarded.

dPress Mono Start.

Out of Memory The machine's memory is full. Fax sending or copy operation in progress

Press Stop/Exit and wait until the other

operations in progress finish and then try again.

Clear the data in the memory. To gain extra

memory, you can turn off Fax Storage. (See

Turning off Remote Fax Optionson page 51.)

Print the faxes that are in the memory. (See

Printing a fax from the memoryon page 32.)

Printing operation in progress

Reduce print resolution. (For details, see Printing for

Windows

®

or Printing and Faxing for Macintosh

®

in

the Software User's Guide on the CD-ROM.)

Paper Jam Paper is jammed in the machine.

Open the upper and lower jam clear covers (at the

back of the machine) and remove the jammed paper.

(See

Printer jam or paper jam

onpage 91.)

Print Unable

XX

Scan Unable XX

The machine has a mechanical

problem.

—OR—

A foreign objects such as a clip or

ripped paper is in the machine.

Open the upper jam clear cover and remove any

foreign objects inside the machine.

If the error message continues, see Transferring

your faxes or Fax Journal reporton page 90

before disconnecting the machine so you will not

lose any important messages. Then, disconnect

the machine from the power for several minutes

and then reconnect it.

Wrong Paper Size

Paper is not the correct size.

Load the correct size of paper (Le tter, Legal or

A4), and then press

MonoStart

or

Colour Start

.

Error Message Cause Action

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration/ Approval Information and Compilation and Publication Notice APPROVAL INFORMATION Compilation and Publication Notice Table of Contents Section I General 1 General Information 2 2 Loading documents and paper 6 3 General setup 16 Section II Fax 5 Sending a fax 22 6 Receiving a Fax 28 7 Telephone and External devices 33 8 Dialling and storing numbers 46 9 Remote fax options 50 10 Printing Reports 55 11 Polling 57 Section III Copy 12 Making copies 62 Section IV Software 13 Software features 70 Section V Appendixes A Safety and Legal 72 B T roubleshooting and Routine M aintenance 83 Page Page Section I General Using the documentation Symbols and conventions used in the documentatio n Accessing the Software Users Guide Viewing Documentation General Information c d How to find Scanning instructions Viewing Documentation (For Macintosh)1 a Control panel overview MFC-3360C 1 11 8 9 Page Loading documents Using the ADF Recommended environment Document Sizes and Weight Supported Loading documents and paper Scanning area Acceptable paper and other media Recommended media Handling and using me dia Paper capacity of the output paper tray Brother paper Choosing the right media for th e paper tray Paper type and size for each operation Paper weight, thickness and capacity for paper tray Loading paper, envelopes and other media Loading paper and other media a b c e f g h i a b a b c Removing small printouts from the machine Printable Area Power Save mode Putting your machine in Power Save mode a Bringing your machine ou t of Power Save mode General setup 3 Mode Timer a b Paper settings Paper Type a b Setting Daylight Saving Time LCD display Security features 4 TX Lock Setting and changing the TX Lock password f b c Turning TX Lock off a b Section II Fax Sending a fax Entering Fax mode Faxing from the ADF b c Colour fax transmission Additional sending operations Sending faxes using m ultiple settings c d Contrast c d Changing Fax Resolut ion To change the fax resolution for the next fax c To change the default fax resolution b c Sending in real time for the next fax only b c d c Delayed Batch Transmission b c Checking and cancelling waiting jobs a c d Sending a fax manually c d e f Sending a fax at the end o f a conversation a Receiving a Fax Manual 6 Using receive modes Fax only Fax/Tel Manual External TAD Receive mode settings Ring Delay a b F/T Ring Time (Fax/Tel mode only) a b Additional receiving operations Printing a reduced incoming fax b c Receiving faxes into memory b c Receiving a fax at the end of a conversation b a b Telephone and External devices Voice Operations Making a telephone call a b c Telephone Service for Australia Telstra FaxStream Duet (Distinctive Ring) What is the Advantage of using Telstra FaxStream Duet Function?7 How does Telstra FaxStream Duet Work? Registering the Distinctive Ring pattern b Turning off Distinctive Ring Caller ID Advantages of Caller ID How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings The Cal ler ID is S tor ed i n Y our Machine Memory Telephone Service for New Zealand FaxAbility How Will the Fax Machine Treat All Other Numbers? What is the Advantage of Using the FaxAbility Function? How Does FaxAbility Work? b c Caller ID Advantages of Caller ID How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings Printing Caller ID List Telephone Service for Some Countries Distinctive Ring (For Singapore and Hong Kong) Registering the Distinctive Ring pattern b Turning off Distinctive Ring Caller ID (For Singapore and Hong Kong) Printing Caller ID List Connecting an external TAD (telephone answering device) Connections a b c d Recording an outgoing message (OGM) on an external TAD a Multi-Line connection s (PABX) External and extension phones Connecting an external o r extension telephone Operation from extension telephones If you answer a call and no one is on the line: Using remote codes a b c d How to Dial Dialling and storing numbers 8 Search Fax Redial Storing numbers Storing a pause Storing One-Touch Dial numbers a b c Storing Speed-Dial numb ers a b c Changing One-Touch and Speed-Dial numbers a b 8 Setting up Groups for broadcasting a b c d e Remote fax options Fax Forwarding b c d Changing Remote Fax Options Turning off Remote F ax Options Remote Retrieval Setting a Remote Access Code a a b c d e a b c d e f Remote fax commands Printing Reports 10 Fax reports Transmission Verification Report a b Reports How to print a report c a b Polling Polling receive Setup for delayed polling receive b c d e Sequential polling b c e 11 Polled transmit (Monochrome only) Setup for polled transmit h c d Page Page How to copy Entering Copy mode Making a single copy Making multiple copies Making copies Copy options Changing copy speed and quality c d e a b c d 12 e Making N in 1 copies Important c d e f Page Page Page Page Software features a b c a Appendixes A Choosing a location Safety and Legal To use the machine safely Page Page IMPORTANT-For Your Safety Disconnect device Important Information for Australia Important safety instructio ns Important Information for New Zealand Important Safety Instru ctions Page Important Information for Some Countries Important Safety Instru ctions Page Legal limitations for copying Trademarks B Troubleshooting If you are having difficulty wi th your machine Troubleshooting and Routine Maintenance Printing Printing (Continued) Troubleshooting and Routine Maintenance 85 Printing Received Faxes Phone Line or Connections Receiving Faxes Sending Faxes Handling Incoming Calls Troubleshooting and Routine Maintenance 87 Menu Setting Difficulty Copying Difficulty Scanning Difficulty Software Difficulty Error messages Page Transferring your faxes or Fax Journal report Transferring faxes to another fax machine a b c d Page b c d e f g Dial Tone detection a b Compatibility Routine maintenance Replacing the ink cartridg es a b c M f g Cleaning the outside of the machine a b c d e Cleaning the scanner a Cleaning the machine print er platen b f c d e b c Checking the print quality a b c d e f Machine Information Checking the serial number a b Packing and shipping the machine a b c d e Page C Menu and Features On-screen programming Menu table a b c Menu keys a b c d e Menu Table Page Page Page Page Page Page Entering Text Putting spaces Making corrections Repeating letters Special characters and sy mbols D General Specification s Print media Fax Copy Scanner Printer Interfaces Computer requirements Consumable items E Glossary Page Page Page Index F A B C D F G H I J O P Q R S T V W For Australia