Troubleshooting

Note

After the Brother software package is installed, turn your Firewall back on.

Windows Vista® users:

a Click the button, Control Panel, Network and Internet, Windows Firewall and click Change settings.

b When the User Account Control screen appears, do the following.

„Users who have administrator rights: Click Continue.

„For users who do not have administrator rights: Enter the administrator password and click OK.

c Click the General tab. Make sure that Off (not recommended) is selected. d Click OK.

Note

After the Brother software package is installed, turn your Firewall back on.

„Macintosh

Choose your machine again in the DeviceSelector application located in Mac OS X or Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / DeviceSelector or from the model pop-up menu of ControlCenter2.

Network print software installation problems

The Brother print server is not found during the setup of the network print software or from the installation of the printer driver of the Brother machine in Windows®.

The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X.

„For a network with an Ethernet cable connection

Make sure you have completed the IP address setting of the Brother print server according to Chapter 2

 

of this User’s Guide before installing the network print software or printer driver.

15

 

„For a wireless network

Make sure you have completed the IP address setting and wireless network settings of the Brother print server according to Chapter 3 of this User’s Guide before installing the network print software or printer driver.

Check the following:

a Make sure that the machine is powered on, is on-line and ready to print.

192