| Troubleshooting |
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Problem | Solution |
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A data transmission error appears on | Is the correct port selected? |
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your computer. | Check that the correct port is selected. |
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| Is the printer in cooling mode (the POWER indicator is |
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| flashing in orange)? |
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| Wait until the indicator stops flashing and then try printing |
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| again. |
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| Is someone printing via the network? |
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| If you try to print while other users are printing large |
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| amounts of data, the printer is unable to accept your print |
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| job until the ongoing printing is finished. In such situations, |
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| execute the print job again after the other jobs are |
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| completed. |
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Labels are jammed or are not ejected | Is there dirt or lint on the roller preventing it from rolling |
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correctly after printing. | freely? (See Roller Maintenance uu page 46.) |
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| Check that the ejection path of the label is not blocked. |
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| Check that the RD Roll is set correctly by removing the RD |
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| Roll and reinstalling. |
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| (See Inserting the RD Roll uu page 5.) |
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| Ensure that the RD Roll compartment cover is closed | 8 |
| correctly. |
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The print quality is poor | Is there dirt or lint on the roller preventing it from rolling freely? |
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| Clean the roller (see Roller Maintenance uu page 46). |
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