Troubleshooting
Wireless network troubleshooting
Wireless setup problems
The Brother print server is not found during setup by the Wireless Device Setup Wizard.
a b
Make sure that the machine is powered on, is
Move your computer closer to the Brother machine and try again.
c Reset the print server back to its default factory settings and try again. For the information how to reset to the factory default settings, see Restoring the network settings to factory default on page 124.
Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am trying to setup Wireless LAN?
If you are using Windows® 2000, Mac OS® X 10.2.4 or greater or your computer is connected to the wireless network using a network cable, it is recommended you temporarily connect the machine to your access point, hub or router using a network cable. You will also need to change your machine’s network setting to wired LAN temporarily. Your machine’s network setting will be changed to wireless LAN during the course of the setup.
For Windows®:
Wireless configuration for Windows® using the Brother installer application (Not available for
Using the Setup Wizard from the control panel on page 27.
For Macintosh®:
Wireless Configuration for Macintosh® using the Brother installer application (Not available for
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Wireless connection problem
The wireless network connection is sometimes disabled.
The wireless network connection status is affected by the environment where the Brother machine and other wireless devices are located. The following conditions may cause connection problems:
A concrete or metal framed wall is located between the Brother machine and the access point.
Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/cellular phone, battery chargers or AC power adaptors are installed close to your network.
A broadcast station or
A nearby fluorescent light is being switched on or off.
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