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If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email bt.helpdesk@vtecheurope.com
Handset not registering?
Is SEARCHING displayed on the handset?
Check that the base is plugged into the mains power and switched on.
Check that there are charged batteries in the handset and that they are fitted correctly.
Forgotten your PIN number
Try entering the default PIN = 0000. If you have changed the number and cannot remember it, contact the BT Freestyle Helpline on 0800 218 2182 or email bt.helpdesk@vtecheurope.com
No display
Check that the handset batteries are charged and correctly fitted.
If necessary, replace the batteries.
Nothing happens when you press any button
Is the 
icon displayed? If so, the key lock is on, press and hold 
for 1.5 seconds to unlock the keypad.
No connection between handset and base
You may be out of range, is the 
icon flashing? If so, move closer to the base.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email bt.helpdesk@vtecheurope.com
