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52 Help
Handset is not charging properly
Make sure the handset is placed properly on the base/charger. When charging, the battery symbol is shown filling up.
Clean the charging contacts with a soft, slightly damp (not wet) cloth.
Handset does not ring
Check that the batteries are inserted correctly.
Check that the handset ringer has not been switched off, see page 23.
Your caller cannot hear you
Check to see if you have the handset on MUTE. If so, secrecy is switched on. Press the soft key C to speak to your caller again.
Incoming caller’s number is not displayed even though you have Caller Display
Caller has to allow their number to be sent. It has been withheld or is unavailable.
IMPORTANT
The BT Freestyle 335 cordless telephone is not designed for making emergency telephone calls when the power fails.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email bt.helpdesk@vtecheurope.com