Help | BT BT DIVERSE 5410 specification

Diverse 5410 user guide 22/8/03 10:15 AM Page 62

Help

HELP

Try these solutions to the most common problems.

Problem	Possible cause	Solution
Handset not registering.	The base is not powered.	Make sure that the power supply
	There are no batteries in the	is plugged in at the base and
	handset.	switched on. Make sure that the
		rechargeable batteries (included)
		are fitted in the handset correctly.
		Switch the handset off and then
		back on again, place the handset
		on to the base again and leave
		for approx. 1 minute to try
		registering again.
		If this is still unsuccessful, then try a
		manual registration (see page 57).

You have forgotten your base	You have changed the PIN.	Try entering the default PIN (0000).
station PIN number.		If you have changed the PIN and
		cannot remember the number you
		will need to contact the BT Diverse
		Helpline on 08457 908070.

No display.	The handset is switched off.	Hold down RED PHONE for
		1 second.
	The batteries may be flat.	Charge or replace the batteries.

Nothing happens when you press	Keyguard may be switched on.	Hold down the # button for
any button.		1 or 2 seconds.

No connection between handset	Are you out of range of the base	Move closer to the base station.
and base station.	station.
	Handset is not registered.	Register the handset.
	Base station is not switched on.	Check the mains power is connected
		correctly.

Handset on the base does not	Is another handset using the line	Maximum charging power is only
charge.	for a long time?	possible when no calls are being made.
	Is the handset placed on the base	Make sure that the handset is placed
	properly?	on the base or in the charger correctly.
		You will hear a confirmation tone.
	Are the batteries in correctly?	Check that you have put the batteries
		in the right way, you will hear a
		confirmation tone.

BT Diverse Helpline – 08457 908 070

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BT BT DIVERSE 5410 manual Help, Try these solutions to the most common problems

Contents

User Guide Base This guide Main Menu SMS BT Diverse Helpline 08457 908 Directory and Extra directory menus Message menus Quick guide OFF/ON Quick guide to handset display icons For your records IntroductionUnpacking your BT Diverse Safety information Safety information Plan the location Setting upPlug the power supply unit into the wall socket Connect the base station Insert the batteries To register the handset If the icons on the display Flash continuously 12hr or 24hr clock Setting the date and timeTime Mode Display buttons Using the telephoneControl button Making and ending calls To switch the handset power on and offAudio Settings To make an external call To end a call To adjust the handsfree volume whilst in handsfree modeHandsfree To receive an external call Secrecy Paging and internal calls Call all handsets During an external call To answer a waiting call during an internal call To switch the Listening In function on/offThree-way conversation Entering names Using the main directory and extra directoryTo store an entry in the main directory To enter their birthday Character map To view entries in the main directory To stop a birthday alert Birthday alert signalTo add a birthday alert to an entry To delete an entry from the main directory To store an entry Extra directory Extra directoryTo delete the entire main directory To dial from Extra directory To delete the entire Extra directory To mark a directory/Extra directory entry as a VIP Options list Copying numbersTo copy a number from an SMS text message to the directory Directory To copy an SMS sender’s phone number To dial a number in the redial list RedialTo copy and change a directory entry To edit a number in the redial list To copy a number into the directory To delete a number in the redial listAutomatic redial To record a name for Voice dialling To call a number using Voice diallingVoice dialling Changing a Voice dialling name To assign or change a user name To play your Voice dialling recording To delete a Voice dialling name To switch the caller announcement on/offAnnouncing the caller Voice Prompt Deleted To access available memory Available memory Caller Display and other BT Calling Features Calls list Calls list screen Scroll to Calls SettingsSMS Notification Missed Calls or All Calls To view, call or delete numbers in the Calls list SMS text messagingNetwork Mailbox To delete the entire Calls list To accept a waiting call Other BT Calling FeaturesCall Waiting To withhold your number from being sent To set Call Divert To switch Call Waiting on/offRing Back Off All calls, No answer or When busy Phone Number Voice Mail Additional featuresVoice Mail Set Key To call your Network Voice mailbox To use the alarm clock Handset settingsAlarm clock To set the date and time Appointments To switch the alarm offTo prevent the alarm from ringing To set an appointment reminder call Scroll Down to Missed Dates To receive the appointment alarmTo cancel an appointment reminder call Appointments and birthdays. Once When carrying the handsetIf there is a new appointment Display will disappear from the screen You can choose different settings for To change the ringer melody and volumeRinger Settings Set melody and volume Shortcut buttons To switch all ringer tones offTo switch the current ring off Shows All ringer tones off To change the display language To switch the first ringer tone offTo adjust the ringer quality Set Settings To switch auto talk on or offTo switch off your handset’s beeps and tones You can switch off and on To cancel the reset at any time, press RED Phone button To reset a handsetScroll Down to Reset Handset Settings after a reset will be To change the System PIN Base station settingsCall barring To set call barring To set and change an emergency contact number Add. Emerg. No To change the base station name To reset the baseTo view and dial an emergency number Repeater Mode To set repeater modeScroll Down to Add Features Using additional handsets and bases Registering additional handsets On the handset to be registered When the handset is in registration mode, you will need toRegister Handset To make internal calls or page handsets, see To de-register a handset Using a handset as a room monitorTo switch the room monitor on De-reg H/set. No Scroll Down to Add. Features Either Walk and talk To switch off the room monitorScroll Down to H/set Settings To select best base Scroll Down to Walk and Talk To switch Walk and Talk on/offTo set a Walk and Talk handset to room monitor mode Scroll Down to Room Monitor Try these solutions to the most common problems Help See General information GuaranteeBT Accessories Replacement Items Add. Features Switchboard compatibilityTo set the dialling mode Technical information Tone Dialling To switch temporarily from pulse to tone diallingTo set the recall flash time During your call To set a pause before dialling Access CodeTo set a prefix for getting an outside line If you need to change this To change the duration of the dialling pauseTo set a pause after pressing Recall Index PIN BT Diverse Helpline 08457 908 0682