Problems and Solutions
Hard Drive Problems (Primary Hard Drive)
Problem | Possible Cause | Solution |
Hard drive cannot be | The notebook may have |
accessed. | DriveLock protection |
| enabled on the drive. |
To set or remove passwords, refer to the security section in the Software Guide on this CD.
DriveLock settings | The DriveLock settings | Turn the notebook off. |
cannot be accessed in | are accessible only | Then turn it back on and |
Computer Setup. | when you enter | press F10 when the |
| Computer Setup | F10 = ROM Based |
| by turning on (not | Setup message is |
| restarting) the | displayed in the |
| notebook. | |
|
| the screen. |
|
|
|
System does not | The drive is damaged. | Replace the drive. |
recognize a hard drive. |
| Ä CAUTION: Only |
|
| |
|
| advanced users |
|
| should replace |
|
| the hard drive. |
|
| For technical |
|
| support, refer to |
|
| the Worldwide |
|
| Telephone |
|
| Numbers |
|
| booklet |
|
| included with |
|
| the notebook. |
|
|
|
| Troubleshooting |