Problems and Solutions
CD and DVD Drive Problems (Continued)
Problem | Possible Cause | Solution |
CD or DVD drive cannot read a CD or DVD disc.
The disc is upside down or not seated properly.
Reinsert the disc with the label facing up and verify that the disc is securely snapped down on the spindle.
The disc may not be supported by the drive.
Use only discs that are supported. (A DVD disc cannot be used in a CD drive.)
CD/DVD drive takes too | The DVD drive must |
long to start. | determine the type of |
| media being played |
| before it can start. |
Wait at least 30 seconds to let the DVD drive determine the type of media being played. If the disc still does not start, contact Compaq support.
System cannot start up | A disc in the CD or DVD | Insert a bootable disc |
from a CD or DVD disc. | drive is not bootable. | into the drive. |
|
|
|
| CD or DVD boot ability | To enable CD or DVD |
| is disabled. | boot ability, refer to the |
|
| Multiboot information in |
|
| the Software Guide on |
|
| this CD. |
The system can access, but not start from, a CD or DVD drive in a port replicator.
Insert the drive into the notebook.
Troubleshooting |
