DeWalt 267644-001 manual Modem Problems Continued, Problems and Solutions, Possible Cause, 1-18

Problems and Solutions

Modem Problems (Continued)

Problem Possible Cause Solution

Modem loses	Call waiting feature may
connection.	be interfering with the
	connection.

Disable call waiting feature before dialing. For information about disabling call waiting, and to obtain the “disable call waiting code” for your dialing area, consult your local telephone service provider.

Another device on your	Hang up an extension
telephone line may be	telephone and
causing interference.	disconnect any other
	devices that may be
	using the same
	telephone line, then
	redial.
Hibernation was	1.	Connect the
initiated; the notebook		notebook to an
reached a low-battery		external power
or critical low-battery		source.
condition.	2.	Exit Hibernation.
	3.	Restart the
		communications
		software application.
Your service provider	Ask your service
may have entered an	provider if idle time on
inactivity timeout.	the line terminates the
	connection.
The modem software	Refer to the Software
needs to be upgraded.	Guide on this CD for
	details on downloading
	software driver updates.

1–18 Troubleshooting