Problems and Solutions

Hard Drive Problems (Secondary Hard Drive)

Problem

Possible Cause

Solution

 

 

 

System does not

The drive is not seated

Remove, then reinsert,

recognize a hard drive.

properly.

the drive.

 

 

 

 

The drive was inserted

Shut down the

 

while the system was

notebook before

 

on, in Standby, or in

inserting or removing

 

Hibernation.

a hard drive.

 

 

 

 

The drive is damaged.

If you have access to

 

 

another drive, use that

 

 

drive to verify the

 

 

source of the problem.

System cannot start up from a secondary hard drive.

The drive does not have

Start up the notebook

the necessary files to

from the hard drive

start up and operate the

supplied with the

notebook.

notebook.

 

 

Drive boot order may

Check the drive boot

not be set up correctly

order in Computer

in MultiBoot.

Setup. Refer to the

 

Software Guide on this

 

CD for information on

 

Computer Setup and

 

Multiboot.

The system can access, but not start from, a hard drive in a port replicator.

Insert the drive into the notebook.

Troubleshooting

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DeWalt 267644-001 manual Hard Drive Problems Secondary Hard Drive, Software Guide on this
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