| Troubleshooting |
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| Problems |
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| Solutions |
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No dial tone when pressing | . | • Make sure that the adapter, the phone cord and USB are |
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| connected properly. |
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| • Check that the batteries are fully charged and installed |
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| properly. |
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| • This phone does not work during power failure. |
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Signal icon | is flashing. |
| • Register your handset to a base. |
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| • | Move closer to the base unit. |
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The phone does not ring. |
| • | Make sure the adapter, the phone cord and USB are connected |
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| properly. |
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| • Move the handset closer to the base unit. |
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| • Turn on the ringer. |
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When the handset is placed on the | • | Take the handset off the charger and put it back again. |
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charger, no beep is heard. |
| • | Clean charging contacts with a clean and dry cloth. |
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| • Turn on the handset tone from the SOUNDS Menu. |
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| • There will be no beep if the handset's power is turned off |
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| previously. |
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The call waiting call cannot be |
| • | Check with your local phone company and select the correct |
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answered. |
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| recall duration. |
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| • | End the current call | , and press | again to pick up |
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| the second call. |
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Battery icon remains empty although | • | Please contact your dealer to purchase new rechargeable |
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the handset has charged for 24 |
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| battery. |
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hours. |
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| • | Check to make sure the battery icon is scrolling while being |
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| charged. |
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No symbol on the display. |
| • | Charge battery. |
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| • Make sure the batteries are in the compartment and your |
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| handset is ON. |
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Bad audio quality (crackles, echo, |
| • | Install the base unit in a different room or higher location or |
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etc.). |
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| away from other electronic appliances. |
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| • Move closer to the base unit. |
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Contact list returns error. |
| • | Check if your base is connected to the PC. |
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| • Check if Windows Live™ Messenger is running on the PC. |
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| • Move the handset closer to the base if it is out of range. |
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If the above solutions do not help, remove the power from the handset and the base and restart Windows Live™ Messenger. Wait for 15 minutes and try again.
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