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Problems and Solutions
Solving Common Problems
Problems that occur while using the notebook may originate with the notebook, the operating system, a software application, or an external device attached to your notebook.
This guide is designed to describe solutions to enable you to troubleshoot problems yourself or obtain help from Compaq.
■For general problems that may originate with the notebook, refer to the “Quick Solutions Checklist” in this guide.
■For problems that may originate with your hardware, refer to the Hardware Guide on this CD.
■To check your notebook configuration and run diagnostic tests, refer to the Software Guide on this CD.
■For problems that may not originate with the notebook, refer to the documentation included with your software application, external device, or operating system.
■For Compaq support, refer to “Preparing to Call Technical Support” and “Using the World Wide Web” in this guide.
■To locate a Compaq authorized dealer, reseller, or service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.
Troubleshooting |
