Problems and Solutions
Infrared Communications Problems
Problem | Possible Cause | Solution |
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Cannot link with another | Infrared software is | Install infrared software |
not running on both | on the second device | |
notebook or device. | devices. | and start the program |
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| on both devices. |
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|
| Infrared Monitor search | Enable the Infrared |
| is disabled. | Monitor search in your |
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| operating system. |
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|
| Target device is not | Check the |
| documentation of the | |
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| target device to ensure |
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| compatibility and proper |
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| setup. |
The application is not set to the correct COM port.
Check your operating system to determine which COM port the software is set to. If necessary, change the COM port settings from within the software application. Refer to the documentation included with your software for instructions.
Baud rate, number of bits, stop byte, or parity conflict.
Select the same baud rate, number of bits, stop byte, and parity setting for both devices.
A physical condition | Refer to “Data |
is causing a data | transmission problem” |
transmission problem. | in this table. |
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Troubleshooting |