Problems and Solutions
USB Problems
Problem | Possible Cause | Solution |
|
|
|
External device | The external device | If the external device |
connected to the | does not start up. | requires external power, |
USB connector does |
| ensure that it is plugged |
not work. |
| into the electrical outlet |
|
| correctly. |
|
|
|
| The external device is | Try the external device |
| defective. | in another USB |
|
| connector on your |
|
| notebook or a USB |
|
| connector on another |
|
| notebook to verify the |
|
| problem. |
|
|
|
| USB device needs a | Check with your USB |
| driver update. | device manufacturer for |
|
| updated drivers. |
|
|
|
| External device | Connect the external |
| produced an | device to another USB |
| overcurrent event. | connector, or if the |
|
| device can use external |
|
| power, connect it to an |
|
| electrical outlet. |
|
|
|
| Resource conflict in | Check the device |
| device manager. | manager in the |
|
| operating system for |
|
| resource conflicts and |
|
| change the resources. |
|
|
|
| Troubleshooting |
