Problems and Solutions
Keyboard and Pointing Device Problems (Continued)
Problem | Possible Cause | Solution |
|
|
|
External mouse does | The external mouse is | Ensure that the drivers |
not work. | not supported or does | included with your |
| not have the correct | mouse have been |
| drivers installed. | installed. |
|
|
|
| The mouse is dirty. | Refer to the instructions |
|
| in the Maintenance, |
|
| Shipping and Travel |
|
| Guide on this CD to |
|
| clean your mouse. |
|
|
|
Keys on the notebook | The keyboard is dirty. | Refer to the instructions |
keyboard are sticking or |
| in the Maintenance, |
not responding properly. |
| Shipping and Travel |
|
| Guide on this CD to |
|
| clean your keyboard. |
|
|
|
A keyboard or pointing | USB legacy support is | Refer to the Hardware |
device connected | not enabled. | Guide on this CD for |
through the USB |
| instructions on enabling |
connector does |
| legacy USB devices. |
not work. |
|
|
Internal keypad | External keypad is |
won’t work. | connected to the PS/2 |
| jack on the port |
| replicator. |
Use external keypad or disconnect it to use internal keypad.
Troubleshooting |
