Cabletron Systems CSX200 Getting Help, Using On-line Help, hours a day, 365 days a year, Login

Introduction

Getting Help

This section describes two different methods of getting help for questions or concerns you may have while using SPECTRUM Element Manager.

Using On-line Help

You can use the buttons to obtain information speciÞc to a particular window. When you click on a Help button, a window will appear which contains context-sensitive on-screen documentation that will assist you in the use of the windows and their associated command and menu options. Note that if a Help button is grayed out, on-line help has not yet been implemented for the associated window.

From the Help menu accessed from the Chassis View window menu bar, you can access on-line Help speciÞc to the Chassis View window, as well as bring up the Chassis Manager window for reference. Refer to Chapter 2 for information on the Chassis View and Chassis Manager windows.

NOTE

All of the online help windows use the standard Microsoft Windows help facility. If you

are unfamiliar with this feature of Windows, you can select Help from the menu, or Help Ñ>How to Use Help from the primary SPECTRUM Element Manager window, or consult your Microsoft Windows product UserÕs Guide.

Getting Help from the Cabletron Systems Global Call Center

If you need technical support related to SPECTRUM Element Manager, or if you have any questions, comments, or suggestions related to this manual or any of our products, please feel free to contact the Cabletron Systems Global Call Center via one of the following methods:

By phone:	(603) 332-9400
	24 hours a day, 365 days a year
By mail:	Cabletron Systems, Inc.
	PO Box 5005
	Rochester, NH 03866-5005
By Internet mail:	support@ctron.com
FTP:	ftp.ctron.com (134.141.197.25)
Login	anonymous
Password	your email address
By BBS:	(603) 335-3358
Modem Setting	8N1: 8 data bits, 1 stop bit, No parity

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