Cannon HG20 instruction manual Troubleshooting, Power supply, Recording, Playback, Power source

Additional Information

Troubleshooting

If you have a problem with your camcorder, refer to this section. Sometimes what you think is a malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists.

CHECK THIS FIRST

Power supply

Is the battery charged? Is the compact power adapter correctly connected to the

camcorder? ( 21)

Recording

Did you turn the camcorder on and set the mode dial to or ? If you are recording

on a memory card, is one correctly inserted into the camcorder? ( 30)

Playback

Did you turn the camcorder on and set the mode dial to or ? If you are playing back recordings from a memory card, is one correctly inserted into the camcorder?

( 30) Does it contain any recordings?

Power source

The camcorder will not turn on or it turns off by itself.

-The battery pack is exhausted. Replace or charge the battery pack ( 21).

-Remove the battery pack and reattach it correctly.

Cannot charge the battery pack.

-Make sure the camcorder is off so charging can start.

-The battery pack is too hot. Charging will start once the battery pack temperature is below 40 °C.

-Charge the battery pack in temperatures between 0 °C and 40 °C.

-The battery pack is damaged. Use a different battery pack.

A noise can be heard from the compact power adapter.

-A faint sound can be heard while the compact power adapter is connected to a power outlet. This is not a malfunction.

After using the camcorder for a long time, it becomes hot.

- This is not a malfunction. Turn off the camcorder and let it cool down before resuming use.

The battery pack is exhausted extremely quickly even at normal temperatures.

- The battery may have reached the end of its battery life. Buy a new battery pack.

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