E

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer

or a Canon Service Center if the problem persists.

Power Source

Problem

Cause

Solution

 

 

 

 

 

 

 

 

 

Camcorder will not turn

Battery pack is exhausted.

Replace or charge the

16

on.

 

battery pack.

 

 

 

Battery pack is not correctly

Attach the battery pack

16

 

attached.

correctly.

 

 

The camcorder switches

Battery pack is exhausted.

Replace or charge the

16

off by itself.

 

battery pack.

 

 

 

Power save function has

Turn on the camcorder.

27

 

been activated.

 

 

 

 

 

 

 

 

Cassette compartment

Battery pack is exhausted.

Replace or charge the

16

will not open.

 

battery pack.

 

 

 

Cassette compartment cover

Open the cassette

21

 

is not fully open.

compartment cover fully.

 

 

Cassette compartment

Battery pack is exhausted.

Replace or charge the

16

stopped during loading/

 

battery pack.

 

 

unloading.

The camcorder

Consult a Canon Service

 

 

malfunctions.

Center.

 

 

LCD/viewfinder switches

Battery pack is exhausted.

Replace or charge the

16

on and off.

 

battery pack.

 

 

 

 

 

 

 

Recording/Playback

Buttons will not work.

Camcorder is not turned on.

Turn on the camcorder.

27

 

 

 

 

 

Cassette is not loaded.

Load a cassette.

21

k flashes on the

Battery pack is exhausted.

Replace or charge the

16

screen.

 

battery pack.

 

h flashes on the screen.

Condensation is detected.

See reference page.

152

“Remove the cassette”

Camcorder stopped

Unload and reload the

21

appears on the screen.

operating to protect the

cassette.

 

 

tape.

 

 

The wireless controller

Camcorder and wireless

Change the remote sensor

48

will not work.

controller are not set to the

modes.

 

 

same remote sensor mode.

 

 

 

Batteries of the wireless

Replace the batteries.

23

 

controller are exhausted.

 

 

” “ flashes red on the

The camcorder

Consult a Canon Service

-

screen.

malfunctions.

Center.

 

 

 

 

 

Additional

Information

154