IP address conflict

•Reset the IP address so that it does not conflict with another.

Disconnected/Receiving failed/Sending failed

•You may be in an environment where Wi-Fi signals are obstructed.

•Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth devices, and other devices that operate on the 2.4 GHz band.

•Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices.

•Check the connected device to make sure it is not experiencing errors.

Sending failed

Memory card error

•If the same error message is displayed even when you have inserted a formatted memory card facing the correct way, contact a Canon Customer Support Help Desk.

Receiving failed

Insufficient space on card

•There is not enough free space on the memory card in the target camera to receive images. Erase images to create space on the memory card, or insert a memory card with sufficient space.

Receiving failed

Memory card locked

•The write-protect tab of the memory card in the camera to receive the images is set to the locked position. Slide the write-protect tab to the unlocked position.

Receiving failed

Naming error!

•When the highest folder number (999), and the highest image number (9999) have been reached on the receiving camera, images cannot be received.

Insufficient space on server

•Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create space.

•Save the images sent via Image Sync (=108) to your computer.

Check network settings

Before Use

Basic Guide

Advanced Guide

Camera Basics

Auto Mode / Hybrid

Auto Mode

Other Shooting

Modes

PMode Playback Mode Wi-Fi Functions Setting Menu Accessories Appendix Index

• Check to make sure your computer can connect to the Internet with the current network settings.

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