PCS Connection Card FAQs
How can I check the quality of my connection?
The signal strength status bar, located on the Wireless Connection Manager main window, indicates the quality of the card’s signal. If two or more bars are shaded green, the card’s signal strength is adequate. If less than two bars are shaded green, the signal strength is poor, and it will be difficult to establish and maintain a network connection.
How do I find out what version of the Wireless Connection Manager Software I'm using?
Open the main window, and select About Wireless Connection Manager from the Help menu. The software version, release date, and copyright information will be displayed in the About Wireless Connection Manager window.
How do I find out what version of firmware my
PCS Connection Card is using?
Open the main window, and select Properties from the File menu. The card's Firmware Version and Hardware ID will be displayed in the File Properties window.
I have forgotten my User name and Password. What do I do?
Call PCS Customer Service Solutions at 1-888-211-4PCS (4727).
How can I tell if I have PCS Service?
Both the Wireless Connection Manager and your PCS Connection Card indicate whether you have service. The Wireless Connection Manager Software indicates the card’s connection status in the current status bar, located on the main window. The card’s LED (light emitting diode) indicator will flash red if there is no service available.
The Wireless Connection Manager won’t recognize my User name or Password. What do I do?
Call PCS Customer Service Solutions at
Section 4
56 Troubleshooting Tips
