Sprint Nextel C201 Troubleshooting Error Messages, time, or moving to another location, Section

Troubleshooting Error Messages

One of the following error messages may be displayed if your card is unable to connect to the network.

The card is not responding properly.

You are directed to wait between 15-30 secondsandto then re-launch the Wireless Connection Manager Software. If the same message appears, you may have not inserted the card or installed the card drivers properly. Remove and reinsert the card into the PC card slot. Your computer should “beep” when it has detected the card. If the computer does not detect the card, re-install the software.

The card is not present.

This message could indicate that your card is not inserted into the PC card slot correctly, or that the card software was not properly installed. Remove and reinsert the card, and re-launch the Wireless Connection Manager application. If the card is not detected, reinstall the software.

No service.	If this message is displayed, there is no service available at
	this time. The network may be busy, or undergoing
	maintenance. Try connecting to the network at a later
	time, or moving to another location.

Theconnectionfailed because the card was not found.

There is no answer.

If this message is displayed, verify that the card is properly inserted, or that another device or application is not using the card’s COM Port (such as HotSync).

If this message is displayed, the card’s signal strength could be inadequate, or the network could be busy. Check the Signal Strength status bar, located on the main window (two or more bars shaded green indicate a fair signal). If the signal strength is poor, try moving to a different location.

Card is already in use. If this message is displayed, the card’s COM Port is being used by another device or application. Shut down all conflicting applications.

Section 4

Troubleshooting Tips 57