List of Messages That Appear on the Screen

Communication error

Images could not be transferred to the computer or printed due to the large amount of images (approx. 1000) stored on the memory card. Use a commercially available USB card reader to transfer the images. Insert the memory card into the printer’s card slot to print.

Naming error!

The folder or image could not be created because there is an image with the same file

name as the folder or image that the camera is attempting to create, or the highest possible file number has already been reached. In the 3 menu, change [File Numbering] to [Auto Reset] (p. 111) or format the memory card (p. 18).

Lens Error

This error can occur if you hold the lens while it is in motion or when using it in a location with excessive dust or sand in the air.

If this error message continues to appear, contact a Canon Customer Support Help Desk as there may be a problem with the lens.

A camera error was detected (Error number)

If an error code appears directly after taking a picture, the shot may not have been recorded. Check the image in Playback mode.

If this error code reappears, note the Error number (Exx) and contact a Canon Customer Support Help Desk as there may be a problem with the camera.

File Error

Photos from other cameras or images that have been altered using computer software may not be printable.

Print error

Check the paper size settings. If this message appears when the settings are correct, turn the printer off and back on, then make the settings again.

Ink absorber full

Contact a Canon Customer Support Help Desk for an ink absorber replacement.

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Canon A800 Naming error, Lens Error, Camera error was detected Error number, File Error, Print error, Ink absorber full