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Before contacting Canon, identify your printer problems and make sure you have the following information:
Product name -
Serial number
Place of purchase
zNature of problem
Steps you have taken to solve the problem and the results
The serial number is located on the label on the back of the printer:
Attempting to repair the printer yourself may void the limited warranty as to that
7URXEOHVKRRWLQJrepair. See the limited warranty information at the back of this manual for details.