Canon DR-7090C 2. Troubleshooting, Trouble Categories, Problem and Solution, Examples Practical, ■The Scanner Does Not Turn ON, ■The “Wait” Message Does Not Disappear

2. Troubleshooting

This section describes the problems that may occur during use of the scanner and how to solve them.

Trouble Categories

The following trouble categories are addressed:

•The Scanner Does Not Turn ON (See p. 57)

•The “Wait” Message Does Not Disappear (See p. 57)

•The Scanner Is Not Recognized (Connecting via USB) (See p. 58)

•The Scanner Is Not Recognized (Connecting via SCSI) (See p. 58)

•Scanning Is Not Performed (See p. 59)

•Slow Scanning Speed (See p. 59)

•Documents Do Not Feed Properly (See p. 60)

•Saved Image Files Do Not Open (See p. 60)

•Scanning Results Are Not as Expected (See p. 60)

•The Display Panel Does Not Display Properly (See p. 62)

•Job Functions Do Not Operate Properly (See p. 62)

It you cannot resolve a problem, contact your local authorized Canon dealer or your service representative.

Problem and Solution

■The Scanner Does Not Turn ON

If the scanner does not turn ON, first confirm the following:

✔Is the power cord connected correctly?

✔Is the power cord inserted into the power outlet?

■The “Wait” Message Does Not Disappear

Make sure that the cables at the rear of the scanner are properly connected, and then restart the scanner.

If the message does not disappear after restarting the scanner, contact your local Canon dealer or service representative.

W a i t . . .

4

Examples Practical

57