Consider the following possible problem and causes:
Problem | The panel display is in Japanese. |
Cause | The panel display is set to Japanese in the |
| user mode settings. |
Solution | Set the panel display to English in the user |
| mode settings. |
|
|
Problem | The panel display is dark. |
Cause | The brightness setting for the display |
| panel needs adjustment. |
Solution | Adjust the Display Contrast in the user mode |
| settings. |
|
|
Job data is stored on your computer. If Job functions do not operate properly, first confirm the following:
✔Is your computer turned on?
✔Is your computer properly connected to the scanner?
If this does not solve the problem, consider the following possible problems and causes:
Problem | The job title does not appear after |
| pressing the Job keys. |
Cause | The job was not registered using Job |
| Registration Tool. |
Solution | Register the job using Job Registration Tool. |
| For details, refer to Chapter 9 “Job |
| Registration Tool Settings” in the User |
| Manual. |
|
|
Problem | The Job function does not operate after |
| selecting the job and pressing the Start |
| key. |
Cause | The Windows Events function is not |
| configured properly. |
Solution | Configure the Windows Events function |
| settings so that |
| up. |
|
|
Problem | Scanning is not performed and the “Send |
| failed” message appears after selecting |
| the job and pressing the Start key. |
Cause | 1) The ISIS/TWAIN driver is being used by |
| another application. |
| 2) The feeder is specified for document |
| feeding, but there are no documents |
| placed on the feeder. |
Solution | 1) Exit the application that is currently using |
| the ISIS/TWAIN driver. |
| 2) Place the document in the feeder, and scan |
| again. |
|
|
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