Cartridge or Paper Problems

Paper is not feeding properly

Confirm that the cartridge is correctly inserted (p. 7).

Frequent paper jams

Confirm that no more than 50 printed sheets have collected in the print output receptacle.

Confirm you are using the dedicated ink and paper cartridge (p. 8).

Cannot print the specified number of prints

Canceling a print is in progress or pulling on the ink sheet will consume ink sheet capacity.

The paper is jammed

When paper is sticking out of the paper handling slot (p. 22) , tug on the paper to remove it. However, if a gentle tug is not sufficient to remove the paper, do not attempt to forcibly pull it out. Turn the printer off and on repeatedly until the paper is ejected.

Open the print output receptacle cover.

If the print output receptacle cover does not automatically open and paper gets stuck, press the print output receptacle button (p. 22) to open the cover and pull out the paper.

How to Attach the Print Output Receptacle Cover if it Comes Off

1

Align the tip of the spring on the cover

with the groove on the printer.

 

2

Slide the hole on the other side of the

cover over the peg on the printer.

 

If the print output receptacle cover is not attached during printing, paper that is finished printing may become jammed inside the printer.

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