Cannot Install the Printer Driver

Cause

Action

 

If you were unable to proceed beyond the Printer Connection screen, follow the

 

procedure below to reinstall the printer driver.

Unable to proceed beyond the Printer

 

Connection screen.

 

(1)Click Cancel on the Printer Connection screen.

(2)Click Start Over on the Installation Failure screen.

(3)Click Back on the screen that appears next.

(4)Click Exit on the Welcome screen, then remove the CD-ROM.

(5)Turn the printer off.

(6)Restart the computer.

(7)Make sure you have no application software running, including anti-virus software.

(8)Follow the procedure described in the Easy Setup Instructions to reinstall the printer driver.

Troubleshooting 61