ALARM Lamp Flashes Orange

„ALARM Lamp Flashes Orange

When a printer error occurs, the ALARM lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Note

 

 

 

Repeats

 

 

 

 

 

 

the number of flashes

 

 

 

 

 

 

 

Cause

 

Action

Two flashes: Printer is out of paper. /

 

Reload paper in the Auto Sheet Feeder or Cassette and press the RESUME/

Paper does not feed.

 

CANCEL button.

Three flashes: Paper Output Tray is

 

If the Paper Output Tray is closed, open it. The printer resumes printing.

closed. / Paper jam.

 

If opening the Paper Output Tray does not resolve the problem, or if the tray

 

 

 

 

was open to begin with, the paper may be jammed. Remove the jammed paper,

 

 

 

 

reload paper properly in the printer, and then press the RESUME/CANCEL

 

 

 

 

button. See “Paper Jams” on page 72.

Four Flashes: Ink tank is not installed

 

Possible causes are as follows:

properly. / Ink may have run out.

 

z If the lamp on the ink tank is not lit, the ink tank may not be installed properly.

 

 

 

 

Install an appropriate ink tank.

 

 

 

 

z If the lamp on the ink tank is flashing, ink may have run out.

 

 

 

 

Replacing the ink tank is recommended.

 

 

 

 

If printing is in progress and you want to continue printing, press the

 

 

 

 

RESUME/CANCEL button with the ink tank installed. Then printing can

 

 

 

 

continue. Replacing the ink tank is recommended after the printing. The

 

 

 

 

printer may be damaged if printing is continued under the ink out condition.

 

 

 

 

See “Replacing an Ink Tank” on page 26.

 

 

 

 

Note

 

 

 

 

If multiple ink lamps are flashing, check how fast they are flashing. Fast flashing

 

 

 

 

(at about 1-second intervals) indicates the tank is empty. Slow flashing (at about

 

 

 

 

3-second intervals) indicates ink is low.

 

 

 

 

For details on different flashing speeds, see “Getting the Ink Level Information”

 

 

 

 

on page 26.

Five flashes: Print Head is not installed.

 

Follow the directions given in the Easy Setup Instructions to install the Print

/ Print Head is defective.

 

Head.

 

 

 

 

If the Print Head is already installed, remove the Print Head once and then

 

 

 

 

reinstall it.

 

 

 

 

If the error is still not resolved, the Print Head may be damaged. Contact your

 

 

 

 

Canon service representative.

Six flashes: Inner Cover is open.

 

Close Inner Cover, then press the RESUME/CANCEL button on the printer.

 

 

 

 

Do not open or close the Inner Cover while printing is in progress, as this can

 

 

 

 

damage the printer.

Seven Flashes: Ink tank is not installed

 

Possible causes are as follows:

in the correct position.

 

z Some ink tanks are not installed in the correct position.

 

 

 

 

z More than one ink tanks of the same color are installed.

 

 

 

 

Confirm that the ink tanks are installed in the appropriate positions.

 

 

 

 

See “Replacing an Ink Tank” on page 26.

76Troubleshooting