Cause | Action |
Paper jammed inside the printer at the | Remove the paper following the procedure below. |
duplex transport section. | (1)Remove the Cassette. |
| If the paper is loaded in the Auto Sheet Feeder, remove the paper from the |
| Auto Sheet Feeder and close the Paper Support. |
| (2)Set the printer upright with the rear side down. |
| (3)Slowly pull the jammed paper out while pulling the green cover toward you. |
Caution
Set the printer back to its original position immediately after removing the jammed paper.
(4)If any paper is sticking out of the Cassette, reload the paper in the Cassette. Reload paper in the Auto Sheet Feeder, if necessary.
(5)Insert the Cassette into the printer.
(6)Press the RESUME/CANCEL button on the printer.
Note
When reloading the paper into the printer, see “Paper Does Not Feed Properly” on page 70 to confirm that you are using the correct paper and are loading it into the printer correctly.
If you cannot remove a sheet of paper or a teared piece of paper inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative.
Troubleshooting 75